Order Out of Chaos: Patterns of Organization for Writing on the Job

A few years ago, a former boss of mine emailed me out of the blue and asked for a resource that would help him and his colleagues organize information more effectively. Like a dutiful friend, I sent him links to a few articles and the names of some professional writing books.

https://alistapart.com/article/order-out-of-chaos-patterns-of-organization-for-writing-on-the-job