What Does Audience-Centered Look Like? It Looks like Glasgow Museums.

When we say we want our museum to be “audience-centered,” what do we mean? Over the past decade, I’ve seen two distinct versions of this term: the user-centered museum, in which visitors are active participants, invited to contribute to and co-create the experience the customer-centered museum, in w

http://museumtwo.blogspot.com/2016/07/what-does-audience-centered-look-like.html