Empathy

Why You Should Invest in Empathy and Empathy: Design Tool and Outcome (PDF) by Dave McColgin
From Empathy to Advocacy by Lyle Mullican
Compassion Vs. Empathy: Designing for Resilience by Dorian Peters, Rafael Calvo
Empathy on the Edge (PDF) by Katja Battarbee, Jane Fulton Suri, and Suzanne Gibbs Howard, IDEO
The Scourge of “Relatability” by Rebecca Mead
Innovation Starts with Empathy By Dev Patnaik
Designing Games to Foster Empathy (PDF) by Jonathan Belman and Mary Flanagan