March 22 – Client Communication


  • Process Notebooks
  • Does the client know what they want? What is appropriate to ask Client vs. Creative Director
  • Finish up Personas and identify key user tasks
  • Core Model Worksheets for Strategic Planning
  • Client Communication Workshop with SCMA Writing Fellow, Stephanie Pritchard


  • Reach out to client for clarifications on goals/intents of site
  • Core Model Worksheets